Good 999 Terms & Conditions — A Complete Guide for Members

Good 999 is an online gaming and betting platform built for users in Bangladesh. To access or use this platform, you must be at least 18 years old and online gaming must be permitted under the laws of your country.

All services, games, and content on Good 999 are for entertainment purposes only. By participating in any game or betting market, you acknowledge that financial loss is a possibility and that Good 999 bears no liability for such losses.

• This platform is strictly off-limits to anyone under the age of 18.
• Good 999 reserves the right to suspend or restrict its services for any reason.
• Good 999 is not liable for any losses resulting from technical errors.
• These terms and conditions are available in both Bengali and English; in the event of any conflict, the Bengali version shall prevail.

To create an account on Good 999, you must provide your correct name, mobile number, and date of birth. Accounts registered with inaccurate or false information may be terminated at any time and any remaining balance may be forfeited.

KYC Verification

Identity verification (KYC) is required before withdrawal or upon request by Good 999. This typically involves submitting a copy of your National ID or passport and confirming that the name on your mobile banking account matches your registered details. Withdrawals may be held until KYC is complete.

• Each person is permitted a maximum of one account.
• Opening multiple accounts from the same device or IP address is prohibited.
• Members are solely responsible for the security of their own accounts.
• Sharing your password with anyone is strictly prohibited.
• Report any suspicious activity to support immediately.

You can deposit at Good 999 using bKash, Nagad, Rocket, or USDT. All deposits must be made from the account holder's own registered number. Deposits sent from third-party numbers are not accepted, and Good 999 is not responsible for returning such funds.

• No additional charges apply to deposits.
• Once your deposit is confirmed, you will receive a notification via SMS or email.
• If the funds don't appear in your wallet within 30 minutes, send your transaction reference to support.
• Unusual deposits may be investigated as part of anti-money laundering measures.

Your account must be fully verified before you can withdraw funds from Good 999. Withdrawals are sent only to the mobile banking number registered on your account. Each withdrawal request is reviewed and is typically processed within 2–24 hours.

Reasons for Withdrawal Rejection

• If KYC verification has not been completed.
• If the wagering requirements for the bonus have not been met.
• Suspected suspicious activity or fraud.
• If the name on the payment account does not match the account holder's registered details.

Good 999 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which are clearly stated on the bonus page or in the promotional material. By claiming a bonus, you agree to those specific terms.

Wagering Requirements

Bonus funds cannot be withdrawn directly — winnings become withdrawable only after meeting the required wagering amount. For example, a BDT 1,000 bonus with a 10x wagering requirement means you need to place BDT 10,000 in bets.

• Bonuses are generally valid for 7 to 30 days.
• Participating in the same promotion more than once is not allowed.
• Your account must be fully verified to be eligible for bonuses.
• Good 999 may cancel or modify any bonus at any time.
• Accounts found to have obtained bonuses fraudulently will be closed.

All games at Good 999 are operated by third-party software providers. Each game uses an RNG (Random Number Generator) to ensure fair outcomes. There is no possibility of tampering with game results.

Betting Rules

Bets placed on Sports Betting cannot be cancelled once confirmed — cancellation may be available in some cases before a match starts, depending on the specific betting market. If a match is cancelled, your stake will be refunded.

• Abnormal winnings resulting from a software error may be voided.
• If you lose connection during a game, the result is saved on our servers.
• If you experience a technical issue with any game, please contact support.
• Odds offered on in-play betting are subject to change.

Good 999 believes gaming should be a source of fun, not addiction. With that in mind, we provide responsible gaming tools to help members stay in control.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set a betting budget in advance and stick to it.
• Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 6 weeks.
• Self-Exclusion: Apply for a full long-term account closure.
• Reality Check: You can view your play time and spending details at regular intervals.

Good 999 stores your personal information with the highest level of security. We use 256-bit SSL encryption and never sell your data to third parties. For more details, please visit our Privacy Policy Read.

• KYC information is used solely for verification purposes.
• Your information is never shared with third parties except where required by law.
• Account data is retained for a set period even after the account is closed.

Good 999 reserves the right to suspend or permanently close any account at any time for the following reasons:

• Registering with false or incomplete information.
• Operating multiple accounts.
• Involvement in bonus abuse or any fraudulent activity.
• Money laundering or engaging in suspicious financial transactions.
• Harassing other members or staff.
• Any attempt to hack or make unauthorized modifications to the software.

Good 999 will conduct an investigation before closing any account. Your account may be temporarily suspended during this process. If no fraud is found, your legitimate balance will be returned. If you wish to close your account yourself, contact support — your balance will be returned after all active bets are settled.

If you have a dispute with Good 999, contact our support team first. Most issues are resolved within 24–72 hours. If the matter remains unresolved, you may submit a formal complaint.

How to File a Complaint

• Step 1: Reach our support team via live chat or email.
• Step 2: Send a detailed description of the issue along with any relevant screenshots.
• Step 3: Obtain a reference number and await resolution.
• Step 4: If unresolved, you may escalate the matter to the licensing authority.

Good 999 reserves the right to partially or fully amend these terms and conditions at any time. Notice will be posted on the site and sent to your registered email before any changes take effect. Continued use of the platform after changes have been made will be considered acceptance of the updated terms.

• At least 7 days' notice will be given before any major changes take effect.
• If you do not agree to the updated terms, you will have the option to close your account.
• The date of the latest update will always be displayed at the top of this page.